What’s been the single biggest benefit to you and your company since enrolling in our Managed Vigilant Cyber Security program?

The biggest benefit is that we feel our information is secure and protected. MicroNet is pretty vigilant about staying on top of any threats and new technology.

What do you feel we do better than other IT firms you may have worked with in the past?

I enjoy the easy working relationship we have with everyone working at MicroNet. I know that whoever is assigned to my issue is competent and friendly as well as easy to work with.

If someone was on the fence about choosing us as their IT firm, what would you say to them?

I would recommend MicroNet because it’s a small business owned locally by an honest hardworking person with reasonable pricing.

Jessica Stoker, CPA, EA Managing Partner
Mission Tax KC https://missiontaxkc.com

What’s been the single biggest benefit to you and your company since enrolling in our Managed Sentry Cyber Security program?

Peace of mind. To know that we are doing everything that we can to be sure that emails coming in are safe & secure, as well as our web traffic is being monitored for pitfalls.

What do you feel we do better than other IT firms you may have worked with in the past?

MicroNet responds to our needs in a more timely fashion that others and the technicians are either able to remedy the issue or elevate it to someone that can.

If someone was on the fence about choosing us as their IT firm, what would you say to them?

MicroNet, in a competent and professional manner, will respond to your issues more quickly, resulting in less downtime for your business.

Aaron Newberry Controller
Grabill Plumbing https://grabillplumbing.net

What’s been the single biggest benefit to you and your company since enrolling in our Managed Sentry Cyber Security program?

There is a greater sense of safety. It’s picky <email phishing protection> and it can be a pain if you click the wrong button, but I do think it reduces our risks.

What do you feel we do better than other IT firms you may have worked with in the past?

Responsiveness and professionalism. Contained in that is the feeling that you really do care about our systems, not just the job, but that it is our computers.

If someone was on the fence about choosing us as their IT firm, what would you say to them?

I would tell them this is an IT firm that is knowledgeable, responsive and cares about you. Your long-term employees and low turnover give us a sense of comfort.

Michael Sharma-Crawford Co-Owner and Attorney
Sharma-Crawford Attorneys at Law https://sharma-crawford.com

What’s been the single biggest benefit to you and your company since enrolling in our Managed Sentry Cyber Security program?

I think the biggest benefit is knowing that we have a program in place that provides constant monitoring of potential cyber security threats.  In reviewing the monthly reporting data, I am always amazed at the number of outside attempts that are made to infiltrate our company’s systems and applications.

What do you feel we do better than other IT firms you may have worked with in the past?

Availability. If we have an immediate issue/concern, we get a prompt response. Even lower level day-to-day questions or problems are handled on a same-day basis. I also appreciate the periodic “check-ins” and emails that you use to keep us updated on security and general IT topics. Tracking of our computer equipment is something I don’t worry about.

If someone was on the fence about choosing us as their IT firm, what would you say to them?

I trust MicroNet to handle our IT issues on a timely, professional manner and to help us stay current cyber security issues.

Rick Stief Controller
Pavlich, Inc https://pavlichinc.com

What’s been the single biggest benefit to you and your company since enrolling in our Managed Sentry Cyber Security program?

I like the peace of mind that we are doing what we can to protect our systems.

What do you feel we do better than other IT firms you may have worked with in the past?

I love the fact that I can discuss ideas and bounce things around with a human when we are struggling <with technology concepts> in our business. The processes are in place to alert them of a problem, and then they stay on it and let us know when it's resolved.

If someone was on the fence about choosing us as their IT firm, what would you say to them?

Recently we added services that streamlined our IT needs to one support company, MicroNet. We added phones and email functions in the last year to be managed by MicroNet. MicroNet has been a very consistent vendor over many years, and I'd recommend them to anyone.

Brian Bock Owner
Bock's Steam Star https://www.steamstar.net/