How much valuable information gets buried in your team's daily conversations? Zoom's new AI feature aims to change that by connecting workplace discussions and business data, giving AI agents more context to handle tasks without …
It took Eric less than five minutes to get the conference room screen working and that was enough to make him the office's unofficial IT guy. Now, whenever Outlook won't open, a shared folder goes …
Being a jack-of-all-trades has its advantages, but troubleshooting IT problems probably wasn't in your employees' job descriptions. Still, your team has gotten pretty good at it. They know how to get around a frozen application, …
The weather outside isn’t the only thing that’s frightful during the holidays. Between online shopping, package deliveries and overflowing inboxes, the gift-giving season creates plenty of opportunities for scammers. Scams, convincing phishing emails and fake …
Picture this: it’s the holiday season and it’s the first year you’ve been able to take two straight weeks off since you started your business. You’ve earned it. After years of hard work, you’ve finally …
What happens when a trusted service provider becomes your establishment's weakest security link? A recent California student data breach highlights that danger, with hackers reportedly accessing millions of personal records through stolen login credentials. Learn …
Can frustrating your customers actually become a profitable business model? Certain free-to-play mobile games suggest it might, as developers reportedly manipulate difficulty levels to boost advertising revenue. Learn more about the cost of "free" games …
What if something as simple as a "123456" password was the only thing that stood between cybercriminals and your customers' personal information? That's allegedly what happened in Denmark, where an attacker accessed 8.8 million identity …
Do you prefer to set up your business computers without linking them to Microsoft accounts? If so, things are about to get more difficult, as the latest Windows 11 account bypass fix reinforces the company's …
How well can your employees recognize phishing scams that impersonate trusted companies? A recent Microsoft phishing network takedown disrupted a massive criminal operation behind over one billion fraudulent scam messages, and your organization may have …
What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
